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General Inquiry
We accept all types of Credit Cards (International/Indian) and Debit Cards (Indian), Gpay, Phonepe, BHIM for making the payment.
Once you log-in to your account, you can select your product and click on ‘Add to Cart’ button. Then you can go to shopping cart and proceed for the checkout.The payment can be done online using your credit card / debit card and upon completion of order, you will receive an email for the Order Confirmation.
It is 100% safe and secure to make a Payment online as all the payments are processed via Secured Payment Gateways.
You need to click on ‘Forgot Your Password?’ below the Log-in box. Once you submit your registered email address, you will receive an email for resetting your password. If you do not get an email in the Inbox then you may check Spam / Junk box too.
We accept Wholesale orders. The below details are to be emailed on shubhvastraa@gmail.com.
– Your Business Details
– MOQ – Minimum Order Quantity (per order)
– MOV – Minimum Order Value (per order)
Products Related FAQs
Generally the sizes updated on the website are only in the stock. So if any of the size is not showing up then the availability of that size is not possible.
On a regular basis the stock updates are done on the website. If any of the design goes out of stock then there are very little chances of restocking of that design.
‘In Stock’ means that the product is available to purchase. But the mentioned processing time would be required for arranging and shipping the ordered product.
Pre-stitched sarees makes the process of saree wearing one step easier. The pleating of these sarees is done in such a way that they are simply to be put on like a Skirt. It reduces the fuss of tucking, pleating, and adjusting the Pallav length as they are already set in the center. Petticoat is to be worn separately and it is not stitched with saree.
Order Related FAQs
Yes, we do take the orders through phone. If at all you are facing any difficulty while placing the order we can be contacted through email or WhatsApp.
CCAvenue is one of the most preferred Payment Gateway across the world.You can also pay directly through your Credit Card. You do not need to open an CCAvenue account to pay us.
The order can be edited within 24 hours of order placing. An email needs to be sent on shubhvastraa@gmail.com regarding the same. A response regarding the same will be sent within 24 hours of mail sent.
All product(s) have different delivery date. Estimated delivery date is shown for all products on website.
To keep a track of your order, please follow the below steps:
a) Login to your account.
b) Click on “My Account”.
c) Go to “Orders” tab. Click on “View Details” to check the status of your order.
Usually courier companies reattempt the deliveries if undelivered in the first attempt. In such situations, we suggest you please contact the local courier office and check for the exact status of the parcel. If still remains undelivered then you may contact us and we will update you after checking with the courier company.
Shipping / Returns Related FAQs
Yes, we ship all our products worldwide.
We would be able to accept returns for all eligible products. For such concern, you need to write to us on shubhvastraa@gmail.com within 24 hours of the delivery made. Please check the returns policy mentioned on the website, to understand if the product that you ordered is eligible for return.
Refunds are initiated from our side only after we receive the goods at our end in its original condition. The Quality Check team from their end checks for the defect and once the defect is identified we do the process for the Refund.
Custom duty charges / VAT / Import duty, are solely under the discretion of the local governments and as a seller, we have no control over the same. Your country’s Import Rules and regulations play a vital role in determining the Custom duties / VAT / Import duties etc.
We use reputed couriers like DHL, Fedex, UPS, DTDC, Tirupati based on the destination of delivery. The concern department decides which courier services to be used according to the destination country.
Shipping charges are calculated on the basis of approximate weight of selected products in cart and the delivery destination country. Thus, it may vary depending on the approximate weight of selected products and the delivery address. You can check the shipping charges while checking out for your order.
